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What should I do if I receive a secret gift containing offensive language?

Article updated on 18.12.2020
If you got a secret gift containing threats or insults, immediately contact the Customer Support Team!

We need your cooperation to take appropriate measures against the offender.
After notification about such gift, please don't close or reject it but contact us. We'll deal with the offender and try to protect you from unpleasant gifts in the future.

Please note that since the gift is secret, the website's Administration can't tell you the sender's name even if we wanted to.
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